Effective Date: 2/21/2026
Business Name: Custom Outdoor Solutions LLC
Location: Ohio, United States
Contact: steven@custom-outdoorsolutions.com, 614-288-8659

By accessing our website, requesting services, creating an account, or communicating with us, you agree to these Terms of Service (“Terms”). If you do not agree, you should not use our services.

These Terms apply to all customers and website users.

Custom Outdoor Solutions LLC provides landscaping and lawn care. All services are subject to availability, scheduling, and acceptance. We reserve the right to refuse service at our discretion.

• Estimates are based on information available at the time provided.
• Final pricing may vary if project scope changes.
• Written approval (including electronic approval) of an estimate authorizes us to perform the work and charge accordingly.

Payment is due as stated on your invoice.

We may process payments through secure third-party providers integrated with Jobber.

By providing payment information, you represent that you are authorized to use the payment method.

Late payments may result in:

• Late fees
• Service suspension
• Collection efforts where permitted by law

You agree to provide reasonable notice for cancellations or rescheduling. We reserve the right to charge a cancellation fee for late cancellations or missed appointments.

We may create a customer account for you within our service platform. You are responsible for:

• Maintaining the confidentiality of login credentials
• Ensuring your contact information is accurate
• All activity under your account

We may suspend or terminate accounts for misuse or violation of these Terms.

By providing your phone number or email, you consent to receive service-related communications, including:

• Appointment confirmations
• Scheduling updates
• Invoices and billing notifications
• Account-related messages

Message frequency varies.
Message and data rates may apply.

You may opt out of text messages at any time by replying STOP.
Reply HELP for assistance.

We do not send marketing text messages without explicit consent.

Calls may be recorded for quality assurance, training, documentation, and dispute resolution purposes. By contacting us by phone, you consent to recording where permitted by law.

You agree to:

• Provide accurate information
• Provide safe and reasonable access to service locations
• Secure pets and hazardous conditions
• Obtain any required permissions or approvals

We reserve the right to refuse or stop work if conditions are unsafe.

We strive to provide high-quality services. However:

• Services are provided “as is” to the fullest extent permitted by law.
• We disclaim all implied warranties unless prohibited by law.
• We are not responsible for pre-existing conditions, hidden defects, or issues outside our control.

Some states do not allow certain warranty limitations, so portions of this section may not apply.

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, special, or consequential damages.
• Our total liability for any claim shall not exceed the amount paid for the specific service giving rise to the claim.

You agree to indemnify and hold harmless Custom Outdoor Solutions LLC from claims, damages, or expenses arising from:

• Your misuse of services
• Your violation of these Terms
• Unsafe conditions at service locations

You agree not to:

• Use the website for unlawful purposes
• Attempt to gain unauthorized access to systems
• Interfere with website functionality

All website content is the property of [Your Business Name] and may not be copied or distributed without permission.

Your use of our services is also governed by our Privacy Policy, available on our website.

These Terms are governed by the laws of the State of Ohio.

Any disputes shall be resolved in the courts located in Ohio, unless otherwise required by law.

Before filing a claim, you agree to contact us to attempt informal resolution.

We may update these Terms at any time. Updated Terms will be posted with a revised Effective Date. Continued use of our services constitutes acceptance of any updates.

Custom Outdoor Solutions LLC
5964 Sebring Drive, Westerville 43081
Ohio, United States
Email: steven@custom-outdoorsolutions.com
Phone: 614-288-8659